Privacy Policy
Novature Privacy Policy
This Privacy Policy was updated April 2, 2025.
You are recommended to check the Privacy Policy link on our webpage frequently for any changes and updates related to personal data processing because Novature may update the Privacy Policy regularly.
1. GENERAL INFORMATION
This Privacy Policy sets out:
- how Novature collects, retains, processes, shares and transfers your personal data when you visit our website or use our services; and
- the legal rights that you have in connection with our collection and processing of your personal data.
When we refer to "Novature", "we" or "us" in this policy, we mean Novature Global B.V., and any other entity of the global group of Novature companies acting as Data Controllers. When we refer to “website” we mean our website at www.novature.com.
This Privacy Policy applies to the website and services of Novature that display or refer to this Privacy Policy. It does not apply to those Novature sites or services that display or refer to other privacy terms.
If you provide us with any information, including personal data of another person, you are responsible for ensuring that such a person is made aware of the information contained in this Privacy Policy and that the person has given you his/her consent for sharing the information with us.
Please contact us at legal@novature.com if you have any questions about our privacy practices.
2. WHAT INFORMATION WE COLLECT ABOUT YOU
We collect personal data of our business contacts (i.e. partners, customers, suppliers, and their respective representatives) and personal data of our employees, sales representatives, affiliated companies, job and internship applicants, academy candidates, and other website users.
We may collect and process the following categories of personal data:
- Information about business contacts: your name, title, company details, postal address, email address, other contact information, your business bank account, and other information that enables us to maintain our business relationship with you and the company you represent. We also keep a record of the correspondence with our business contacts.
- Information about job (internship, academy) applicants: your name, postal address, title, current or earlier employers, email address, and any other information that you include in your CV or application when applying for a job or during interview/hiring process.
- Automatically collected information: information about your browser, type of device, operating system, behavior on our website, IP address, etc.
- Images and recordings: captured on our video or CCTV systems when you visit our offices.
- Cookies: see our Cookie Policy for further details.
Providing your data is generally voluntary, but if you do not provide it, we may not be able to offer certain services. We do not knowingly collect data from individuals under 16 years old or sensitive data unless legally required or explicitly consented to.
3. HOW WE COLLECT AND PROCESS YOUR PERSONAL DATA
We collect and process your personal data in three ways:
- Directly: via forms, emails, support chats, or calls.
- Indirectly: via affiliates, public websites, social media, or your employer.
- Automatically: through analytics tools when you interact with our website.
4. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
We may use your personal data to:
- Address your requests and inquiries
- Provide services and materials
- Facilitate communication and business continuity
- Send newsletters and press releases
- Plan and host webinars and events
- Analyze and personalize your experience
- Improve services and operations
- Recruit personnel
- Ensure secure access to facilities
- Maintain internal records and system security
- Detect/prevent fraud and breaches
- Comply with legal obligations
5. LEGAL BASIS TO PROCESS YOUR PERSONAL DATA
- Contractual necessity
- Legitimate interests
- Legal obligations
- Vital interests
- Your explicit consent (when required)
6. LOCATIONS OF WHERE WE COLLECT AND PROCESS INFORMATION
We may transfer data across borders including outside the EEA. Third parties that may receive your data include:
- Microsoft
- Email, IT, cloud and hosting providers
- Legal and professional advisors
- Public authorities, where legally required
We ensure proper safeguards such as Standard Contractual Clauses where required.
7. INFORMATION SHARED WITH MICROSOFT AND MICROSOFT PARTNERS
We may share or receive data with/from Microsoft and its partners for business, accountability, or service delivery reasons. If you lack a Microsoft partner, we will contact you to get your consent before sharing your information to assist in finding one.
8. HOW LONG WE KEEP YOUR PERSONAL DATA
We retain your data as long as necessary for our relationship, legal requirements, or to defend legal claims. Once it’s no longer needed, it is deleted or anonymized securely.
9. ADDITIONAL INFORMATION WE COLLECT
Non-personally identifiable information
We use aggregated data for analytics and website improvement. No personal identifiers are involved.
Cookies
We use cookies for functionality and analytics. See our Cookie Policy for more info and control options.
10. MARKETING COMMUNICATION
We use contact information from business relationships or public sources to communicate relevant updates, events, or services.
11. SECURITY
We use technical, physical, and organizational measures to protect your data against unauthorized access or misuse.
12. DATA SUBJECT RIGHTS
You have the right to:
- Access your data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact legal@novature.com.
13. HOW TO CONTACT US AND APPROPRIATE AUTHORITIES
For complaints, contact us first at legal@novature.com or by mail:
Novature Global B.V.
Leusderend 20, 3832 RC Leusden, the Netherlands
You can also contact the supervisory authority:
Autoriteit Persoonsgegevens
Hoge Nieuwstraat 8
P.O. Box 93374
2509 AJ Den Haag/The Hague
Tel: +31 70 888 8500
Website
14. OTHER IMPORTANT PRIVACY INFORMATION
By using our services, you consent to our use of cookies and data processing as described. Our services may be governed by your organization’s policies. We are not responsible for third-party privacy practices or content.
15. CONTACT DETAILS
To exercise your rights or raise concerns, contact:
Novature Global B.V.
Leusderend 20, 3832 RC Leusden, the Netherlands
Email: legal@novature.com
